pk111 Privacy Policy

When you register and use pk111, we collect certain personal information that is necessary to operate your account and provide our services safely. The categories of data we collect include the following:

• Identity data: your full legal name, date of birth, and a copy of a valid government-issued identification document when required for age or identity verification.
• Contact data: your mobile number and email address, used to communicate account notices, transaction confirmations, and support responses.
• Financial data: your preferred payment method details, deposit and withdrawal records, and transaction history within the platform — processed securely and never stored in full card number format.
• Usage data: information about how you interact with the platform, including pages visited, games played, bets placed, session duration, and device type, used to improve the service and detect unusual activity.
• Technical data: IP address, browser type, operating system, and device identifiers collected automatically when you access pk111 via web or mobile.

We collect only what is reasonably necessary for the purposes described in this policy. Providing false information during registration may result in account suspension in line with our Terms and Conditions.

pk111 uses the personal data we collect for the following purposes:

• Account management: to create, maintain, and secure your player account, including verifying your identity and age before activating betting and gaming features.
• Service delivery: to process deposits and withdrawals, calculate winnings, settle bets, and deliver the full range of sports betting and casino-style entertainment available on the platform.
• Security and fraud prevention: to monitor activity for signs of unauthorised access, account sharing, fraudulent transactions, or bonus abuse, and to take action where violations are detected.
• Responsible gaming: to apply self-exclusion requests, spending limits, and session reminders, and to identify accounts that may require additional support based on patterns of play.
• Compliance: to meet our obligations under applicable Philippine regulations, including anti-money laundering requirements, data protection laws, and gaming regulatory obligations.
• Service improvement: to analyse usage patterns, fix platform issues, and develop features that better serve our players in the Philippines.

We do not use your personal data for automated decision-making that produces significant legal effects without human review. We do not send unsolicited commercial messages to addresses or numbers you have not opted into.

pk111 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share your information only in the following limited circumstances. Payment processors and banking partners receive the financial data necessary to complete deposits and withdrawals — these partners are contractually bound to use your data solely for payment processing. Identity verification providers may receive copies of your documents when we are required to conduct KYC (Know Your Customer) checks under applicable regulations. Regulatory bodies and law enforcement agencies may receive account and transaction data where we are legally required to disclose it, such as in connection with anti-money laundering investigations or court orders. Technology and infrastructure providers who host or support the platform may have limited access to data in the course of providing their services, and are contractually restricted from using it for any other purpose. In all cases, data is shared only to the extent necessary and under appropriate confidentiality arrangements.

pk111 applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security) protocols, ensuring that information sent over the network cannot be intercepted in readable form. Sensitive data such as payment credentials and identity documents is stored using encryption at rest, and access to this data within our systems is restricted to authorised personnel who require it to perform their job functions. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities. While no system can guarantee absolute security, we take every reasonable precaution to keep your information safe. If a security incident were to occur that affects your personal data, we will notify you and the relevant regulatory authority as required by applicable Philippine data protection law.

We retain your personal data for as long as your account remains active and for a period after account closure as required by applicable laws and regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure in order to comply with anti-money laundering regulations and gaming regulatory requirements in the Philippines. Usage and technical data may be retained for shorter periods in line with operational and security purposes. Where data is no longer required for any lawful purpose, we securely delete or anonymise it. You may request early deletion of certain data by contacting our support team, though we may be required to retain specific categories of data regardless of such a request where legal obligations apply. We will always explain the basis for retaining data if you make a deletion request.

Under applicable Philippine data protection law, you have the following rights in relation to your personal data held by pk111:

• Right to access: you may request a copy of the personal data we hold about you and information about how it is being used.
• Right to correction: if any of your personal data is inaccurate or incomplete, you may request that we update it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: you may object to the processing of your personal data in certain circumstances, including where processing is based on legitimate interests.
• Right to data portability: in applicable cases, you may request that we provide your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact our support team. We will respond to all valid requests within the timeframe required by applicable law. We may need to verify your identity before processing a request to protect against unauthorised access to account information.

pk111 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Essential cookies are necessary for the platform to function — they maintain your login session, remember your preferences, and enable secure transactions. These cannot be disabled without affecting the core functionality of the service. Analytical cookies help us understand how players navigate the platform so we can identify areas for improvement — the data collected is aggregated and does not identify you personally. We do not use third-party advertising cookies or allow external advertising networks to place tracking technologies on the pk111 platform. You may manage your cookie preferences through your browser settings, though disabling essential cookies may prevent certain features from working correctly. By continuing to use pk111 after being informed of our cookie use, you consent to the use of cookies as described in this policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your information is being handled, please contact our support team at [email protected]. We aim to acknowledge all privacy-related enquiries promptly and resolve them within the timeframe required by law. pk111 reserves the right to update this Privacy Policy as our services evolve or as regulatory requirements change. When we make material changes, we will update the effective date shown at the top of this page. We encourage you to review this page periodically so you remain informed about how we protect your data. Continued use of pk111 after an update to this policy constitutes your acceptance of the revised version.